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Cancellation policy
Cancellation right
You have a right to cancel this order within fourteen days without giving any reasons.
The cancellation period will expire after fourteen days from the day on which you take or a third party other than the carrier named by you, takes the physical possession of the goods.
In order to exercise your cancellation right, you must inform us about your decision to cancel this order at
Jupiter Accessoires GmbH
Horst 4
25779 Hennstedt
E-Mail: shop@vonlilienfeld.com
Tel: 04836-9967941
by sending a clear declaration (e. g. A letter sent by post, Fax or E-Mail).
For adhering to the cancellation period, it is enough if you send the notification on exercising the cancellation right before the expiry of the cancellation period.
Consequences of cancellation
If you cancel this order, we shall refund you all the payments received by us from you, including the shipping charges (except for the additional costs, which arise if you have chosen a type of delivery that is different from the convenient standard delivery method offered by us), immediately and within fourteen days at the latest from the day, on which the notification on the cancellation of this order has been received by us. For this refund, we use the same mode of payment, which has been used by you for the original transaction, unless otherwise expressly agreed with you; on no account, you shall be charged any fee for this refund. We can refuse the refund until we have received the goods back, or until you have provided the proof that you have returned the goods, whichever is earlier.
You have to return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day, on which you have informed us about the cancellation of this order. The deadline is kept if you dispatch the goods before the expiry of fourteen days. You shall bear the direct costs of return of the goods.
You must pay for any deterioration of goods only if the unnecessary handling of the goods by you for checking the quality, features and functionality of the goods causes this deterioration